What the studies were
Five studies published on this site, run at different times on unrelated subject matter, with general audiences and no shared hypothesis between them. Each one is a piece of audience perception mapping: an audience responds to images instead of describing them, and the pattern shows where the group agrees, where it splits, and why.
- What does American look like (57 participants, no demographic segmentation). Posters, stamps, logos and packaging using red, white and blue, stars, stripes and vintage type.
- What makes you want a Coca-Cola right now (467 participants). Branded marketing assets held against other imagery, sorted on what produced a craving.
- Will the most authentic Santa please stand up. Depictions of Santa across illustration styles and contexts, sorted on authenticity.
- Public perception of robot types (US participants). Robot images sorted on trustworthy against unsettling.
- Spooky or scary (22 participants, general audience). Halloween visuals sorted into spooky, scary and neutral.
Two of these have small samples. Twenty-two people is a directional read, not a finding you'd build a campaign on, and 57 isn't far past it. The Coke study at 467 is the one carrying real weight. The pattern below is worth reporting because it repeats across all five and across sample sizes, not because any single one of them proves it.
The pattern
In every study, the winning images were doing something, and the losing images were depicting something.
Figure 1 · Five studies, one split
Look at how each one split.
American sorted on purpose, not palette. The dividing factor turned out to have nothing to do with aesthetic style or color. Audiences separated, with real consistency, between symbols that stand for something and symbols that are selling something. Civic, commemorative and institutional uses clustered positive: USPS stamps, Olympic graphics, MLK and JFK portraits, "Made in USA" marks. Commercial and decorative uses of the identical visual language clustered negative. Same stars, same stripes, same type. Opposite result.
Coke sorted on the product doing something. The images that produced craving were cold, wet, in-motion liquid. Condensation on a glass. A bottle at the lips. The beloved brand icons and the expensive sentimental material didn't win. People don't crave the brand, they crave the drink, and the drink has to be visibly in the act of being drinkable.
Santa sorted on behavior. Authenticity judgments came down to what he was doing, not how he was drawn. The preferred images had him engaged in purposeful activity inside a rich setting: reading lists by candlelight, tending reindeer in falling snow, preparing to descend a chimney. Two things broke it. Simplified graphic depictions that strip out the context, and scenes that feel staged, commercial or temporally out of place.
Robots sorted on legibility of category. Industrial arms read as helpful. Humanoid robots in domestic settings produced discomfort. Then a retro-styled humanoid with deliberately non-realistic features broke the pattern and read fine, which points the finding away from humanoid form and toward ambiguity. The unsettling thing was not knowing what kind of thing you were looking at.
Spooky and scary sorted on presence. Spooky carried warm colors, handcrafted texture and anthropomorphic figures: burnt orange, cream, parchment. Scary carried cold palettes, digital texture and obscured or dehumanized forms. The line between them was whether human warmth and personality survived in the image. Presence within safety on one side, absence within power on the other.
Why this keeps happening
The consistent thread is that audiences read images functionally. They're answering a question the image poses about itself, and the question is roughly "what is this for."
Designers don't work that way, and there's no reason they should. Design work happens at the level of elements and their recombination: line, form, texture, color, type, hierarchy. That's the craft, and it's why a designer can look at two pieces with similar palettes and see them as related.
The audience isn't operating at that level. They're seeing complete pictures and reading intent off them. Which is why the American study produced its cleanest result on two images with an identical visual vocabulary landing on opposite sides. The vocabulary was never the variable. Function was.
Figure 2 · Same vocabulary, opposite result
This gap is the reason "make it feel more premium" fails as an instruction. It's a request about register, and register is a designer-level concept. What the audience will do with the finished piece is decide what it's for, and they'll decide that fast.
What it means for how you build a test
Three practical consequences, all of which cost nothing.
Vary function, not just style. A board of twelve images in twelve treatments of one idea tests execution. A board that holds treatment roughly constant and varies what the image is doing tests the thing the audience is sorting on. Most boards do the first by default because that's what a designer naturally assembles, which is part of what belongs on a concept board in the first place.
Figure 3 · Two ways to build a board
Don't strip the context out. The Santa result named this directly: simplified graphic depictions that remove context lost, and they lost against images of the same subject. Cropping to the object is a design instinct that removes the exact information the audience is reading.
Keep the neutral pile. The Halloween study's neutral group was its own category, dark subject matter handled with intellectual restraint, occult diagrams and mythic studies, and it read as neither comforting nor threatening. That's a finding. It disappears if neutral gets folded into either side, the same way the negative half disappears when nobody asks what they hate.
What this doesn't establish
Worth being straight about the limits.
Five studies on consumer and cultural imagery is not a general law of visual perception. Two of the samples are small. None of them was designed to test the pattern described here, which is the sort of thing that makes a pattern easier to see than it should be.
What it does establish is that the sorting principle is worth checking for on any given project, because when it shows up it explains more of the result than palette or treatment does. The way to find out whether it holds for a specific brand is to build the test so it can surface, and then look.
Frequently asked questions
What do audiences respond to in visual branding?
Across these five studies, function rather than style. Whether an image is doing something, what it appears to be for, and whether human presence survives in it consistently separated positive from negative responses more cleanly than palette or treatment did.
Do people judge design by aesthetics?
Less than design teams assume. In the American study, images sharing an identical visual vocabulary landed on opposite sides depending on whether they stood for something or sold something.
How many participants does a perception study need?
More than 22. That sample gives a directional read worth reporting as directional. The 467-participant study is the one in this set carrying real weight, and the pattern is credible because it repeats across all five rather than because any single one is conclusive.
What is the practical takeaway for a concept board?
Vary what the images are doing, keep their context intact rather than cropping to the object, and preserve the neutral responses as their own category.